About Lapis

SPA FAQS

Bleau Bowtie

HOURS OF OPERATION:

Sunday - Friday 9:30 AM - 6:30 PM

Saturday: 9:30 AM - 7:30 PM

MAKE AN APPOINTMENT

Reserve a Treatment Online

Call Toll Free 866-750-4772

 

CONTACT LAPIS

LapisSpa@fontainebleau.com

Call 305-674-4772

“It's the most beautiful spa in America," says Martha Stewart of Fontainebleau’s Lapis Spa. Luxury spa treatments include outstanding facials and ocean-inspired wraps, but what stands out are the amenities you enjoy afterward: mineral pools, massage-jet showers, eucalyptus steam baths. And then "you lie on a marble chaise or bench by the pool," she says of the room modeled after the hammams of marrakech. 

If you think your Fontainebleau suite is an indulgence, wait until you experience Lapis Spa, our Miami luxury spa. Prepare to transport your mind, body and soul to new places at the ultimate Miami Beach spa hotel. Take in dramatic ocean views while our treatment therapists pamper your body and soul to levels you never thought possible. We invite you to inquire about Lapis spa packages and monthly specials

SPA LIKE A PRO

Our goal is to create a relaxing experience for all. Talk to us about how we can enhance your comfort and relaxation. If you have any requests, please let us know. If you prefer a specific service provider please make your request at the time of reservation. Lapis provides you with a robe, towels, and slippers, as well as grooming amenities and toiletries. Light snacks and beverages are offered.

Can I bring my phone?
Please no phones, electronic devices that may disrupt another guest's enjoyment. No photography allowed.

What does the H next to different treatments signify?
The H indicates a heat treatment. Guests who are pregnant, have high blood pressure, or suffer from coronary illness are urged to not partake of these treatments and amenities. For guidance, please consult a spa associate.

How early should I arrive?
We suggest you arrive at least 30 minutes prior to your first appointment to allow ample time to change, shower, and acclimate to the spa environment. To experience Lapis Ritual Water Journey prior to your treatment, arrive one hour or longer in advance. A late arrival to your appointment will result in an abbreviated treatment and same fees will apply.

Will I be expected to disrobe for a spa treatment?
Above all, we want you to be comfortable. It is customary for guests to completely disrobe for their spa services, but you may wear a swimsuit or undergarments if you wish, yet your body will be draped at all times. Your preferences will be respected.

What should I bring?
Robes, slippers, and private lockers are provided. Bring a bathing suit and wear casual clothing and no jewelry.

How do I prepare for my treatment?
Showering is essential prior to entering any of the communal water amenities and before any treatment. Also arrive at treatment without jewelry or cell phone. 

May I use the spa if I'm pregnant?
Certainly. You will, however, want to avoid treatments using deep pressure and heat as well as the Immersion Mineral Jet Bath. Please notify us of your due date when scheduling your appointment so that we can assist in determining the best treatments for you at our Miami luxury spa. Massage will only be offered to guests in the second or third trimester.

Special health considerations?
Your health is important to us. If you are pregnant or have any allergies, physical ailments or disabilities please let us know so that we can help you choose the best treatments for you.

What else should I be sure to keep in mind during my spa experience?
Personal Care. To ensure that you reap the full benefits of the luxury spa experience, we suggest: 

  • Take care not to overheat in the water or steam amenities.
  • Enjoy fresh fruit and other healthy snacks to re-energize.
  • Drink plenty of water and refreshing teas to prevent dehydration. 

Silence is Golden 
A low voice and quiet tones are appreciated by your fellow guests. The spa atmosphere is one of calm and quiet. To preserve the tranquil nature of the spa, please be considerate of other guests. Speak softly. Cell phones, pagers, cameras and laptops are not permitted in the spa. 


SPA 101

Is there an age requirement at Lapis to receive a spa treatment? 
Lapis is an adult-only facility. Guests must be 18 years or older in order to use the facility or receive spa treatments and services. 

If I am not a hotel guest, are there any restrictions in service and access?
Non-hotel guests must each purchase a minimum of a 50 minute spa service to access facilities.

What information is needed to schedule an appointment? 
A credit card is required to schedule a spa or salon appointment. Prices are subject to change without notice.

Is the service charge included? 
Yes, a 20% service charge is applied to each service, which is distributed to the spa staff as part of their compensation. Gratuity may be provided for staff who exceed your expectations. 

Are tours of the spa offered? 
To respect guests’ privacy, general tours of the spa facility may be limited to specific times of the day. Tours of the second level of the spa are by appointment only, so as not to disrupt spa services. 

Are alcoholic beverages served at Lapis? 
Lapis Spa is alcohol free.

Do spa guests receive discounted valet parking? 
Lapis Spa discounted valet parking is $15, valid for up to (5) five hours of parking. Standard rates apply after (5) five hours. 

What is the Cancelation Policy?

As a courtesy to other guests and to Lapis’ therapists, we adhere to the following cancellation policy: If you must cancel or reschedule your appointment, notify the spa at least six (6) hours in advance to avoid being charged. A fee of 50% of the value of the service you have scheduled will be charged should you change an appointment with less than six (6) hours notice. 

A late arrival resulting in a delayed start of your scheduled service will reduce the length of your treatment, lessening its effectiveness and your pleasure. Your treatment will end on time so the next guest is not inconvenienced. The full value of your treatment will be charged.


The spa retains the right to refuse service to anyone or ask them to leave the facility.

Lapis gift cards and e-certificates are available for purchase in any amount over $50. Purchase online at fontainebleau.com/giftcards or in person at Lapis Spa or Retail outlets.

 

 

HOURS OF OPERATION:

Sunday - Friday 9:30 AM - 6:30 PM

Saturday: 9:30 AM - 7:30 PM

MAKE AN APPOINTMENT

Reserve a Treatment Online

Call Toll Free 866-750-4772

 

CONTACT LAPIS

LapisSpa@fontainebleau.com

Call 305-674-4772

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