Terms & Conditions

DEPOSIT POLICY
We require a deposit of the first night’s room rate and tax, which will be charged at the time of confirming your reservation. At time of check-in, the guest will be required to present the same method of payment as used when booking online or will be required to provide an alternative method of payment. 

CANCELLATION POLICY
Cancellations must be received at least 72 hours prior to arrival date to avoid a penalty of first night’s room and tax deposit being forfeited. Early departures will be subject to a penalty fee equal to the room rate and tax for the night on which the guest departed early if notice is not received prior to check-in. 

RESORT FEE
A daily resort fee of $49, plus applicable tax, will be added to your room account for each complimentary (if applicable) and purchased room night, which entitles you to receive in-room Wi-Fi for four devices; Gym Access, including daily circuit training from 6:30am – 8:30am as well as sunrise yoga on Friday – Sunday; a dedicated concierge offering special dining access and spa reservations, unlimited local, domestic long distance (including HI and AK) and toll free calls. Some amenities, such as the fitness center and pool, are subject to availability and guest demand. 

FILMING & PHOTOGRAPHY POLICY 
Fontainebleau Miami Beach policy mandates that all professional photography and videography requests be approved by the Public Relations department. This policy encompasses all public areas and guest rooms throughout Fontainebleau Miami Beach. Once a request is approved, a Public Relations team representative must be present during photography or filming. The use of professional photo and video equipment for personal use is strictly prohibited throughout Fontainebleau Miami Beach, unless previously approved. All working media bringing photo or video equipment on property are required to receive approval from the Public to [email protected]  for review.

OTHER POLICIES
Maximum occupancy for all standard rooms is 4 people. 

Check-in time after 4PM, check-out time before 11AM.

Guest must be at least 18 years of age for check-in. Children 17 years of age and younger stay free with existing bedding. All children must be accompanied by an adult of 18 years of age or older in the same room.

There is a 29-day maximum stay restriction for all reservations.

All rooms and suites are smoke-free. There is a $500 deep cleaning fee charged for smoking in a room or suite. Any additional fees and costs that may be incurred to deep clean and/or repair a guest room may also apply. 

Marijuana products are prohibited in Guest rooms and throughout the resort. Violation of this policy may result in eviction and/or trespass from the Hotel.

There is a limit of three rooms for each reservation made online. For all inquiries of four rooms or more please contact room reservations.

Third-party massage vendors are prohibited and will not be granted access to guest rooms.

Should your plans require you to change your departure date, please note that fees may apply and your room rate is subject to change. A Late Check Out will be subject to a half or full day charge based on the current day’s prevailing room rate, room type, and actual time of departure. 

Dogs are permitted in all rooms and suites but will be subject to a $100 nonrefundable cleaning fee. Each dog must weigh 50 pounds or less. Maximum of two dogs allowed per room. Fontainebleau Miami Beach reserves the right to require early departure for guests with dogs causing excessive noise or public disturbance. Violation of this policy may result in eviction and/or trespass from the Hotel. Hotel guest is responsible for any and all injuries and/or damages caused by their dog.

No outside food or drink is permitted in guest rooms.

PROMOTIONAL RESERVATIONS
In addition to these terms and conditions, reservations booked under a Promotion are subject to additional terms and conditions. If the terms and conditions of the Promotion conflict with these terms and conditions, the terms and conditions of the Promotion will govern.

A risk of exposure to COVID-19 exists in any public place or accommodation. COVID-19 is an extremely contagious disease that can cause severe illness and death. By visiting Fontainebleau Miami Beach, you voluntarily assume all risks related to exposure to COVID-19.

Fontainebleau® is the registered trademark

ADDITIONAL TERMS & CONDITIONS
Find Fontainebleau’s Terms & Conditions here. If you have questions regarding these terms, please contact us today to speak with a representative.

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