Guest Services

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Need something? Just ask. Our Concierge team of professionals can make anything happen, whether in the Miami Beach luxury hotel or anywhere in the area. They are here to ensure your stay is perfect and exceeds your expectations. Services include restaurant and nightclub reservations, babysitting services, airline, transportation and limousine services, language interpreters, area attractions, local advice, special event information, boat rentals, fishing and yacht charters, water sports, scooter and bike rentals, and so much more. They love a challenge.

Service available from 7 AM to 11 PM daily.  Concierge Desk located in Chateau Lobby, 305-674-4641 or email Concierge Services.